24 Press the top of the filter towards the spout,
to lock the upper hook in place.
Your statutory rights are not affected.
Documentation, packaging, and product
specifications may change without notice.
Descale regularly, at least monthly.
25 Descale the appliance at least monthly with
r
S CUSTOMER SERVICE
If you ring, have the Model No. to hand, as we
won’t be able to help without it. It’s on the
rating plate (usually underneath the product).
The product isn’t user-serviceable. If it isn’t
working, read the instructions, check the plug
fuse and main fuse/circuit breaker. If it’s still not
working, consult your retailer.
a proprietary descaler.
26 Follow the instructions on the package of
descaler.
, Products returned under guarantee with
faults due to scale will incur a repair charge.
23 descaler, formulated
specially for our products, is available
If that doesn’t solve the problem, ring
Customer Service for advice.
R
from Customer Service (see opposite).
If they tell you to return the product to us, pack
it carefully, include a note with your name,
address, day phone number, and what’s wrong.
If under guarantee, say where and when
purchased, and include proof of purchase (till
receipt). Send it to:
Customer Service, Spectrum Brands (UK) Ltd,
Fir Street, Failsworth, Manchester M35 0HS
email: support@russellhobbs.com
telephone: 0845 658 9700 (local rate number)
J ONLINE
www.russellhobbs.co.uk for more products
ENVIRONMENTAL PROTECTION
To avoid environmental and health
W
I REGISTER ONLINE FOR –
problems due to hazardous substances in
electrical and electronic goods, appliances
marked with this symbol mustn’t be disposed
of with unsorted municipal waste, but
recovered, reused, or recycled.
£10,000 prize draw
EXTRA year guarantee
r
FREE rewards gallery
You must register within 28 days of purchase.
instructions
E GUARANTEE
Defects affecting product functionality
appearing within two years of first retail
purchase will be corrected by replacement or
repair provided the product is used and
maintained in accordance with the instructions.
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